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Incident Postmortem

Pro

Write a blameless postmortem report for production incidents

EngineeringOperations

About the Incident Postmortem Prompt Template

This technical template assigns the AI the role of a site reliability engineer and incident response specialist, so the prompt it builds is framed by genuine subject-matter expertise rather than a generic request.

What it does: Write a blameless postmortem for the your incident title incident that occurred on your incident date.

You fill in 9 fields (8 required, 1 optional), and SurePrompts assembles a complete, structured prompt you can paste straight into ChatGPT, Claude, or Gemini.

Create technical documentation, code explanations, and developer-focused content with AI.

How to Use This Template

  1. 1

    Fill in Incident Title

    e.g., Payment Processing Outage, Database Connection Pool Exhaustion

  2. 2

    Fill in Incident Date

    e.g., 2024-03-15

  3. 3

    Fill in Severity

    Enter the severity for your prompt.

  4. 4

    Fill in Incident Duration

    e.g., 2 hours 15 minutes

  5. 5

    Fill in User/Business Impact

    How many users affected? Revenue lost? SLA breached?

  6. 6

    Fill in Incident Timeline

    Key events with timestamps (detection, investigation, mitigation, resolution)

  7. 7

    Fill in Root Cause

    What actually caused the incident? Technical details

  8. 8

    Fill in How It Was Resolved

    What fixed it? Temporary mitigation vs permanent fix

  9. 9

    Fill in Contributing Factors

    Other factors that made this worse or delayed resolution

  10. 10

    Copy your prompt

    Click the copy button to copy your generated prompt, then paste it into your preferred AI tool.

Template Fields

Every field below maps to a part of the finished Incident Postmortem prompt. Required fields shape the core request; optional fields add detail and control.

Incident TitletextRequired

A required input that takes a short line of text.

Example: e.g., Payment Processing Outage, Database Connection Pool Exhaustion

Incident DatetextRequired

A required input that takes a short line of text.

Example: e.g., 2024-03-15

SeverityselectRequired

A required input that takes one option from a list. Choose from 4 preset choices.

Available choices:

SEV1 — Critical (full outage)SEV2 — Major (significant degradation)SEV3 — Minor (limited impact)SEV4 — Low (minimal user impact)
Incident DurationtextRequired

A required input that takes a short line of text.

Example: e.g., 2 hours 15 minutes

User/Business ImpactmultilineRequired

A required input that takes a longer, multi-line value.

Example: How many users affected? Revenue lost? SLA breached?

Incident TimelinemultilineRequired

A required input that takes a longer, multi-line value.

Example: Key events with timestamps (detection, investigation, mitigation, resolution)

Root CausemultilineRequired

A required input that takes a longer, multi-line value.

Example: What actually caused the incident? Technical details

How It Was ResolvedmultilineRequired

A required input that takes a longer, multi-line value.

Example: What fixed it? Temporary mitigation vs permanent fix

Contributing Factorsmultiline

An optional input that takes a longer, multi-line value.

Example: Other factors that made this worse or delayed resolution

Use This Template

This is a Pro template. Upgrade to access.

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