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Refund / Return Policy

Draft clear refund, return, and cancellation policies for products and services

Template Fields

Business NametextRequired

e.g., Acme Store, My SaaS, Online Course Platform

Product / Service TypeselectRequired
Physical productsDigital products / downloadsSaaS / subscriptionOnline coursesServices / consultingMixed (physical + digital)
Policy TypeselectRequired
Refund policyReturn & exchange policyCancellation policyMoney-back guaranteeAll-in-one (refund + return + cancellation)
Refund Windowselect
7 days14 days30 days60 days90 daysNo refundsCustom
Special Conditionsmultiline

e.g., Items must be unopened, Prorated refunds after 14 days, No refund on customized items

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