Skip to main content

Incident Post-Mortem Report

Pro

Write blameless post-mortem reports with timeline reconstruction, root cause analysis, and concrete action items

SREOperationsReliability

About the Incident Post-Mortem Report Prompt Template

This operations template assigns the AI the role of a site reliability engineering lead who writes blameless post-mortems that drive real improvements and prevent recurrence, so the prompt it builds is framed by genuine subject-matter expertise rather than a generic request.

What it does: Write a your severity post-mortem for the your incident incident at your company that occurred on your date.

You fill in 7 fields (6 required, 1 optional), and SurePrompts assembles a complete, structured prompt you can paste straight into ChatGPT, Claude, or Gemini.

Streamline operations with AI-generated documentation, SOPs, reports, and process guides.

How to Use This Template

  1. 1

    Fill in Company / Service

    e.g., Acme API, Our production system

  2. 2

    Fill in Incident Summary

    e.g., 45-minute API outage, Payment processing failures for EU customers

  3. 3

    Fill in Incident Date

    e.g., March 15, 2025

  4. 4

    Fill in Severity

    Enter the severity for your prompt.

  5. 5

    Fill in Timeline of Events

    What happened in order: - 14:00 Deploy went out - 14:15 First alerts fired - 14:20 On-call acknowledged - 14:45 Root cause identified - 15:00 Fix deployed - 15:15 Service fully recovered

  6. 6

    Fill in User / Business Impact

    Who was affected and how: - 2,000 users saw errors - $15K estimated revenue loss - 45 support tickets filed

  7. 7

    Fill in Root Cause (if known)

    What caused the incident? Include technical details.

  8. 8

    Copy your prompt

    Click the copy button to copy your generated prompt, then paste it into your preferred AI tool.

Template Fields

Every field below maps to a part of the finished Incident Post-Mortem Report prompt. Required fields shape the core request; optional fields add detail and control.

Company / ServicetextRequired

A required input that takes a short line of text.

Example: e.g., Acme API, Our production system

Incident SummarytextRequired

A required input that takes a short line of text.

Example: e.g., 45-minute API outage, Payment processing failures for EU customers

Incident DatetextRequired

A required input that takes a short line of text.

Example: e.g., March 15, 2025

SeverityselectRequired

A required input that takes one option from a list. Choose from 4 preset choices.

Available choices:

P1 (Critical outage)P2 (Significant degradation)P3 (Minor impact)Near-miss (no user impact)
Timeline of EventsmultilineRequired

A required input that takes a longer, multi-line value.

Example: What happened in order: - 14:00 Deploy went out - 14:15 First alerts fired - 14:20 On-call acknowledged - 14:45 Root cause identified - 15:00 Fix deployed - 15:15 Service fully recovered

User / Business ImpactmultilineRequired

A required input that takes a longer, multi-line value.

Example: Who was affected and how: - 2,000 users saw errors - $15K estimated revenue loss - 45 support tickets filed

Root Cause (if known)multiline

An optional input that takes a longer, multi-line value.

Example: What caused the incident? Include technical details.

Use This Template

This is a Pro template. Upgrade to access.

Related Templates