AI Agent Instructions Builder
ProDesign comprehensive instructions for AI agents — customer support bots, coding assistants, research agents, and autonomous workflows
Template Fields
Agent TypeselectRequired
Customer support agentCoding assistantResearch agentData analysis agentSales / outreach agentContent creation agentTask automation agentCustom agent
What Should the Agent Do?multilineRequired
Describe the agent's primary job: e.g., Answer customer questions using our knowledge base, triage support tickets, escalate complex issues to humans
Available Tools / IntegrationsmultilineRequired
What can the agent access? e.g., Knowledge base search, Ticket creation API, Customer database lookup, Email sending, Slack messaging
Safety LevelselectRequired
Strict (human approval for actions)Moderate (auto-handle common, escalate edge cases)Autonomous (act independently within boundaries)
Agent Persona / Voicetext
e.g., Friendly and professional, Technical and precise, Warm and empathetic
Known Edge Cases / Restrictionsmultiline
Situations the agent should handle specially: e.g., Never offer refunds over $100 without approval, Don't discuss competitor products, Always verify identity for account changes
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